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Privacy Policy

At Indian Sweater Factory , your privacy is important to us. This Privacy Policy outlines how we may collect, use, and protect your information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Data

We may collect the following types of personal information when you use our website:

  • Full Name

  • Email Address

  • Mobile Number

Automatically Collected Information

We may also collect data that your browser sends:

  • IP address

  • Browser type

  • Pages visited

  • Time/date of access

  • Device & location information

This data helps us enhance your experience and improve our services.

Cookies

We use cookies to:

  • Remember your preferences

  • Track site usage and analytics

  • Offer targeted advertisements

You can modify your cookie preferences in your browser settings.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and deliver your orders

  • To provide customer support

  • To send you order confirmations, tracking updates, and any other information.

  • To personalize your browsing experience

  • To ensure platform security and detect fraudulent activity

3. Sharing Your Information

We do not sell or rent your data.

We may share limited information with:

  • Trusted service providers (e.g., delivery partners, payment gateways)

  • Legal/governmental bodies, if required under Indian law

  • Analytics and marketing services, with anonymized data only

4. Third-Party Services

We may use third-party platforms, Google Analytics, and India Post/Delhivery. These services may have their own privacy policies and data practices.

We advise you to review their policies when interacting with them.

5. Data Storage & Retention

Your data is stored on secure servers. We may retain your data as long as needed for order fulfillment, legal compliance, or service improvement.

6. Your Rights (Under Indian Law)

As an Indian user, you have the right to:

  • Access your personal data

  • Request corrections or deletions

  • Withdraw consent for marketing

  • Opt out of cookies

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7. Data Security

We implement strong measures including SSL encryption to protect your data. However, no system is completely immune from breaches.

8. Children's Privacy

 We do not knowingly collect personal data from children under 13 years of age. Data is submitted by the users at their own discretion.

9. Policy Updates

We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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